REPMAC
Reptile Enclosures & Stackers
Nature Inspired Colors.
New Lifestyle For Reptile Lovers
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FAQ
Here are some frequently ask questions, and we have the answers for ya~
Will there be any other size or color coming soon?
YESSSS! In 2024, we will add two size and one more color to our collections.
- 1. 4'x2'x2' (120 gallon) with new color 'Dart Blue'.
- 2. 24''x18''x36''(67 gallon arboreal tank)
Are those enclosure stackable?
Absolutely! Our V1 stackers are ONLY work for the 85 gallon and 50 gallon ones. Our V2 stackers, which we are about to launch real soon, they will work on all Phailozoo enclosures, including the 120 gallon. Just remember, these Phailozoo reptile tanks are rebels. They won't jive with stackers from any other brand. So make sure to keep 'em in their own league!
How to assemble the tank?
Please click this link to see the instruction https://pdf.ac/30Eqt3
If you still have problem when putting it together, please contact us.
How to install the columns?
It might be confusing for you, we are here to help.
1.How to identify the front column and back column?
2. How to install the front column and back column?
Video demonstrations:
How to install the stackers?
Make sure you unscrew the 4 top corners of the bottom enclosure, and the 4 bottom corners of the top enclosure.
Take 4 corner screws of the bottom enclosure out before you install the stackers on.
What if I need taller stackers? 1'' is not enough.
We launched our two new sizes of stackers 10'' and 3''. Check them out in the collection!!!
I am having snake, is there any lock options that works on Phailozoo tanks?
While our lock development may take a while (our production director Jack is busyyy doing everything!), rest assured that we've designed our tank with small door gaps and used tempered glass for the doors. No small reptiles will get stuck and meet their untimely demise between those doors! In the meantime, we have some recommendations for you as well! Check this out Glass door locks
Make sure you get two locks for both sliding doors.
How to join the Phailozoo fam affiliate program?
Please visit our Affiliate page for more detail
Join our sales affiliate program if you have 3,500+ TikTok followers and share reptile videos. Upon approval, receive an affiliate link to promote and earn commissions.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Do you ship internationally outside of the US?
We are currently only send to within the state and Canada. If you want to ship item outside of the U.S and Canada, please email us your address and we will quote you for the shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
Any question?
You can contact us through Email. We will be happy to assist you.
Drop Us A Message
Feel free to contact us via Email, or fill out the form. We will get back to you ASAP. Our customer support answering time is within 24 hours.